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Our expert consultants are ready when you need us.

If you’re looking for a true partner to help you get the most from your Dynamics NAV investment, you’re in the right place. Our seasoned, dedicated resources are ready to help you troubleshoot, assist and evaluate your system.

How does a LM IT Solutions support plan benefit you?

  • Flexible Payment Options
  • Flexible Plan Options
  • Discounted Rates on Services
  • Dedicated team with years of Microsoft experience
  • Fast & reliable resolution
  • Easy visibility into active issues through a Support Portal
  • Rate Lock* for on-going needs

What can your support hours be used for?

  • Functional Design
  • Best Practice Guidance
  • Development
  • Performance Tuning & Optimization
  • Training
  • ISV Support
  • Error Resolution
  • Product Road Mapping Guidance
  • Report Modification, Building and Error Troubleshooting
  • Integration Projects

Want to learn more? Sign up below & we’ll contact you with more information.

    Unlock Your Plan, Unleash the Benefits

    Our Dynamics NAV support team is made up of seasoned consultants, and easy access to your support representative means your questions will be resolved quickly and accurately.

    Your LM IT Solutions NAV Support plan includes:

    Ticketing System
    • A ticket for every issue
    • Your SLA (Service Level Agreement) provides accountability and predictability for every call
    • Our correspondence is all in one place
    Customer Portal
    • You can review current tickets as well as your complete history, so you can get fast answers and determine trends/meta issues
    • Immediate access saves you time and money

    Technical Performance Tuning & Optimization

    Our technical team performs many tasks. They frequently assist with things such as Dynamics NAV upgrades, code builds, code moves, hotfix installation, and environment support. They also assist with guidance on topics such as how to assess system performance and overall performance troubleshooting.

    ISV Support

    Many clients have multiple ISVs integrated with their Dynamics NAV Systems that they often need help with. LM IT Solutions has many ISV partnerships and can help pinpoint, triage and resolve issues related to these applications. 

    Functional Design and Best Practice Guidance

    Our functional team is comprised of industry experts with a variety of backgrounds including Financials, Manufacturing; Production; Projects and Trade & Logistics. They’ve worked with many companies in many industries like yours, who are working to solve similar business challenges. They have great working knowledge of designing solutions that fit your business needs.

    Development

    Whether you are looking to augment your own development team for a project, or you need something developed from end-to-end, our development team is always there to complete the project.

    Training

    End-user adoption of any ERP System is heavily dependent upon how easily you can meet business objectives using the system. LM IT Solutions Support offers the flexibility to use support hours towards training tailored to your needs. This can be in a remote, classroom, or a train-the-trainer format. Our goal is to help you become self-sufficient in using your systems to their full capabilities.

    Have a question or need some help?